Reference

What You Need to Know Before You Play

imsirovic operates under state-specific eligibility rules — access and participation depend entirely on where you are and what local law permits.

State-by-state eligibilityAccount data rightsPayPal, Venmo, Play+ coveredUS-only termsContact path included

Explore the Lobby Read FAQ

Our Legal Posture and Your Jurisdiction Rights

imsirovic Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to imsirovic is conditional on your state's current online gaming or sports betting statutes — we do not operate where local law prohibits it, and we do not claim a federal or nationwide licence. When you open an account, you confirm you are located in

1
an eligible state at the time of each session. Funding your account via PayPal, Venmo, or a Play+ prepaid card does not override this requirement; those payment rails are available only within the scope of permitted states. Account transactions are subject to review to confirm residency
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and identity. If your state changes its regulatory status, your account access may be suspended or reinstated accordingly — we will notify you by the email address on file. Disputes are handled under the governing law of the state in which we are licensed to operate
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at the time the dispute arises. We do not accept accounts from anyone outside eligible US states, and any balance held in a restricted account will be returned via the original payment method — PayPal, Venmo, or Play+ — within the timeframe required by applicable state
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rules. Questions about your specific state's status should go directly to our support team.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE HANDLE IT

Data, Security and Your Account Protections

We take a few concrete steps to keep your account and personal data in good shape. Here is exactly how each area works — not abstract commitments, but actual practices tied to your account.

Data Retention We keep your account records for as long as required by state law in eligible jurisdictions. After that period, data is deleted or anonymized on a rolling schedule.

Cookie Handling We use session cookies to keep you logged in across your browser and mobile device. Analytics cookies are opt-out — toggle them in your account preferences at any time.

Account Security Login triggers a one-time verification code sent to your registered phone or email. PayPal and Venmo withdrawals require a secondary identity confirmation before funds move.

Change Requests To update, correct or remove personal data, submit a request via live chat or email. We confirm receipt within 24 hours and complete eligible requests per applicable state rules.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about your rights under these terms, need to request a data change, or want to flag a jurisdictional issue with your account, our support team handles all of it. Responses cover account-specific matters, so have your account email ready when you reach out.

Team online

Live Chat

Open the chat icon from your account dashboard at any time. Fastest path for active account questions, including payment holds and state eligibility checks.

Email Support

Send legal or data-related requests to our support address listed in your account settings. We aim to respond within one business day for policy matters.

Account Settings

Update your contact details, request a data export, or flag an error directly from the account settings page — no need to contact support for routine changes.

Common Questions About Your Rights and Our Policies

These are the questions we hear most from people reviewing the legal side of their account. Each answer is specific to how imsirovic actually operates — not boilerplate.

Eligibility is checked at login using your registered location. If your state is not currently authorized, you will see a notice before you access the lobby. State rules change, so check back if your status was previously restricted.

Yes. Submit a data export request through live chat or the email address in your account settings. We confirm receipt within 24 hours and deliver your data file per applicable state privacy law.

Any eligible balance is returned to the original payment method — PayPal or Venmo — within the timeframe required by the state rules that apply to your account at the time of restriction.

Contact our support team via live chat with your transaction ID and date. Disputes tied to PayPal or Venmo may also be raised directly through those platforms after you notify us first.

We share data only where required by state law, with payment processors like PayPal and Venmo for transaction verification, or with identity-check services required by state licensing rules. We do not sell personal data.

Go to your account preferences and toggle analytics cookies off. The change takes effect immediately on your current device. You will need to repeat this on each device you use — mobile and desktop settings are stored separately.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy Infoimsirovic Betting Glossary InfoRedwood Multiplier

What You Need to Know Before You Play

Data, Security and Your Account Protections

Reach Us About Policy or Account Questions

Live Chat

Email Support

Account Settings

Common Questions About Your Rights and Our Policies

01 How do I know if my state is eligible to use imsirovic?

02 Can I request a copy of the personal data imsirovic holds on me?

03 What happens to my PayPal or Venmo balance if my account is restricted?

04 How do I dispute a charge or transaction on my account?

05 Does imsirovic share my data with third parties?

06 How do I opt out of analytics cookies?

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